Frequently Asked Questions

When can I check-in?  What time is check out?

Your room is available for check-in from 3pm, check-out time is before 12 noon.  If you are arriving early or would like a later checkout time please contact your hotel (additional charges may apply)

Do you have family rooms?

All hotels have either family or interconnecting rooms

Do you accept group bookings?

If you are reserving 5 or more rooms for your party please contact us

Do Aspect Hotels accommodate people with disabilities?

Each hotel has adapted rooms and all public areas including hotel reception areas, bars, restaurants and meeting rooms are wheelchair accessible.

Do Aspect Hotels allow pets?

Only guide dogs are permitted in our hotels

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services.  For further information please visit our privacy policy page.

Does the hotel have internet access?

All hotels offer free high-speed internet access